Terms of service

OVERVIEW
This website is operated by City Business Shipping . Throughout the site, the terms “we”, “us” and “our” refer to City Business Shipping . City Business Shipping offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy: [LINK TO REFUND POLICY]
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy: [LINK TO REFUND POLICY]

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY]

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall City Business Shipping , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless City Business Shipping and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at peter@cbshipping.com.
Our contact information is posted below:
[INSERT TRADING NAME]
peter@cbshipping.com
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER] City Business Brokerage LLC Terms & Conditions

Both the Client and the Customs Broker agree to be bound by the Power of Attorney and the Service
Terms and Conditions until one of the parties advises the other in writing.
These Service Terms and Conditions constitute a legally binding contract between the “Company”
and the “Customer” governing the provision of customs brokerage and related services by the
Company to the Customer. In the event the Company renders any other services and issues a
document containing Terms and Conditions governing such services, the Terms and Conditions set
forth in such other documents(s) shall govern those services.
1. Definitions
“Company” shall mean City Business Brokerage LLC, its subsidiaries, related companies, agents
and/or representatives;
“Customer” shall mean the person for which the Company is rendering service, as well as its agents
and/or representatives, including, but not limited to, shippers, importers, exporters, carriers, secured
parties, warehousemen, buyers and/or sellers, shipper’s agents, insurers and underwriters,
break-bulk agents, consignees, etc. It is the responsibility of the Customer to provide notice and
copy(s) of these Service Terms and Conditions to all such agents or representatives;
“Documentation” shall mean all information received directly or indirectly from Customer, whether in
paper or electronic form;
“Ocean Transportation Intermediaries” (“OTI”) shall include an “ocean freight forwarder” and a
“non-vessel operating carrier”;
“Third parties” shall include, but not be limited to, the following: “carriers, truckmen, cartmen,
lightermen, forwarders, OTIs, customs brokers, agents, warehousemen and others which the goods
are entrusted for transportation, cartage, handling and/or delivery and/or storage or otherwise”.
2. Company as Agent
The Company acts as the “agent” of the Customer for the purpose of performing duties in connection
with the entry and release of goods, post entry services, the securing of export licenses, the filing of
export and/or security documentation on behalf of the Customer and other dealings with
Government Agencies, or for arranging for transportation services or other logistics services in any
capacity other than as a carrier.

3. Limitation of Actions
Unless subject to a specific statute or international convention, all claims against the Company for a
potential or actual loss, must be made in writing and received by the Company within ninety (90)
days of the event giving rise to claim. The failure to give the Company timely notice shall be a
complete defense to any suit or action commenced by Customer.
All suits against Company must be filed and properly served on Company as follows:
a) For claims arising out of ocean transportation, within one (1) year from the date of the loss;
b) For claims arising out of air transportation, within one (1) year from the date of the loss;
c) For claims arising out of the preparation and/or submission of an import entry(s), within
sixty (60) days from the date of liquidation of the entry(s); and
d) For any and all other claims of any other type within one (1) years from the date of the loss
or damage.
4. No Liability For The Selection or Services of Third Parties and/or Routes
Unless services are performed by persons or firms engaged pursuant to express written instructions
from the Customer, Company shall use reasonable care in its selection of third parties, or in
selecting the means, route and procedure to be followed in the handling, transportation, clearance
and delivery of the shipment; advice by the Company that a particular person or firm has been
selected to render services with respect to the goods, shall not be construed to mean that the
Company warrants or represents that such person or firm will render such services nor does
Company assume responsibility or liability for any action(s) and/or inaction(s) of such third parties
and/or its agents, and shall not be liable for any delay or loss of any kind, which occurs while a
shipment is in the custody or control of a third party or the agent of a third party. All claims in
connection with the act of a third party shall be brought solely against such party and/or its agents. In
connection with any such claim, the Company shall reasonably cooperate with the Customer, which
shall be liable for any charges or costs incurred by the Company.
5. Quotations Not Binding
Quotations as to fees, rates of duty, freight charges, insurance premiums or other charges given by
the Company to the Customer are for informational purposes only and are subject to change without
notice. No quotation shall be binding upon the Company unless the Company in writing agrees to
undertake the handling or transportation of the shipment at a specific rate or amount set forth in the
quotation and payment arrangements are agreed to between the Company and the Customer.
6. Reliance On Information Furnished
Customer acknowledges that it is required to review all documents and declarations prepared by
Company and/or filed by Company on Customer’s behalf with U.S. Customs and Border Protection,
other Government Agencies and/or third parties, and will immediately advise the Company of any
errors, discrepancies, incorrect statements or classifications, or omissions on any declaration or
other submission filed on Customer’s behalf;

In preparing and submitting customs entries, export declarations, applications, security filings,
documentation and/or required data, the Company relies on the correctness of all documentation,
whether in written or electronic format, and all information furnished by Customer, including but not
limited to tariff classification and information relating thereto; Customer shall use reasonable care to
ensure the correctness of all such documentation and information and shall indemnify and hold the
Company harmless from and against any and all claims asserted and/or liability or losses suffered by
reason of the Customer’s failure to disclose documentation or information, or any incorrect,
incomplete or false statement by the Customer or its agent, representative or contractor upon which
the Company reasonably relied. The Customer agrees that the Customer has an affirmative
non-delegable duty to disclose any and all documentation and information required to import, export
or enter the goods.
7. Compliance with Law
Customer represents and warrants to Company that it will comply with all laws and regulations
applicable to the Customer and/or any shipment or transaction hereunder, including without
limitation, Presidential Executive Order 13224, the USA Patriot Act, the Bank Secrecy Act and the
Money Laundering Control Act.
a) Without limiting the generality of Paragraph 7(a), after diligent inquiry the Customer
represents and warrants to Company that neither
Customer, nor any of its officers, directors, or controlling owners, is:
1) is, or is designated as, a person, group, entity, or nation named by any Executive
Order, the United States Department of Justice, or
the United States Treasury Department as a terrorist, “Specifically Designated
National or Blocked Person,” or other banned or
blocked person, entity, nation, or transaction pursuant to any law, order, rule or
regulation that is enforced or administered by
the Office of Foreign Assets Control or any other legal or governmental authority of
competent jurisdiction (in each case, a “SDN”);
2) acting, directly or indirectly, for or on behalf of any SDN; or
3) engaged in any transaction or shipment, directly or indirectly, on behalf of, or is
instigating or facilitating any transaction or
shipment, directly or indirectly, on behalf of, any SDN.
b) in the event of any change resulting in the Customer being non-compliant with any of the
above representations and warranties,
Customer shall immediately notify the Company of such fact and the Company may, at its
sole option, immediately terminate the
services.
8. Declaring Higher Value To Third Parties
Third parties to whom the goods are entrusted may limit liability for loss or damage; the Company
will request excess valuation coverage only upon specific written instructions from the Customer,
which must agree to pay any charges therefore. In the absence of written instructions or the refusal
of the third party to agree to a higher declared value, at Company’s discretion, the goods may be

tendered to the third party, subject to the terms of the third party’s limitations of liability and/or terms
and conditions of service.
9. Insurance
Unless requested to do so in writing and confirmed to Customer in writing, Company is under no
obligation to procure insurance on Customer’s behalf. In all cases, Customer shall pay all premiums
and costs in connection with procuring requested insurance.
10. Disclaimers: Limitations of Liability
Except as specifically set forth herein, Company makes no express or implied warranties in
connection with its services;
a) In connection with all services performed by the Company, Customer may obtain additional
liability coverage, up to the actual or
declared value of the shipment or transaction, by requesting such coverage and agreeing to
make payment therefore, which request must
be confirmed in writing by the Company prior to rendering services for the covered
transaction(s);
b) In the absence of additional coverage under (b) above, the Company’s liability shall be
limited to the following:
1) where the claim arises from activities other than those relating to customs business,
$50.00 per shipment or transaction; or,
2) where the claim arises from activities relating to “Customs business,” $50.00 per
entry or the amount of brokerage fees paid to
Company for the entry, whichever is less; or,
3) if no other terms and conditions apply for freight carried on Company trucks, the
maximum liability for loss or damage to cargo is
$15.00 per pound per piece, subject to a maximum liability of $100,000 per shipment
unless the shipper/consignor requests Excess
Declared Value Coverage, which has been arranged through and with the consent of
Company. The agreed value on household
goods, used machinery, or personal effects will not exceed $.10 per lb. per article
where the claim arises from activities other than
those in (i) or (ii) above, $50.00 per shipment or transaction;
c) In no event shall Company be liable or responsible for consequential, indirect, incidental,
statutory or punitive damages even if it has
been put on notice of the possibility of such damages.
11. Advancing Money
All charges must be paid by Customer in advance unless the Company agrees in writing to extend
credit to Customer. The granting of credit to a Customer in connection with a particular transaction
shall not be considered a waiver of this provision by the Company. If the Customer fails to advance
funds to the Company or comply with the terms of any credit extended to the Customer as aforesaid,

the Company shall have no obligation with respect to rendering services concerning the goods for
which the advance funds or credit apply.
12. Indemnification/Hold Harmless
The Customer agrees to indemnify, defend, and hold the Company harmless from any claims and/or
liability, fines, penalties and/or attorneys’ fees arising from the importation or exportation of
Customer’s merchandise, any conduct of the Customer, and/or Customer’s breach of any
representation, warranty or covenant herein, including but not limited to the inaccuracy of entry,
export or security data supplied by Customer or its agent or representative, which violates any
applicable laws, and further agrees to indemnify and hold the Company harmless against any and all
liability, loss, damages, costs, claims, penalties, fines and/or expenses, including but not limited to
reasonable attorney’s fees, which the Company may hereafter incur, suffer or be required to pay by
reason of such claims. In the event that any claim, suit or proceeding is brought against the
Company, it shall give notice in writing to the Customer by mail at its address on file with the
Company.
13. C.O.D. or Cash Collect Shipments
Company shall use reasonable care regarding written instructions relating to “Cash/Collect” on
“Deliver (C.O.D.)” shipments, bank drafts, cashier’s and/or certified checks, letter(s) of credit and
other similar payment documents and/or instructions regarding collection of monies but shall have
no liability if the bank or consignee refuses to pay for the shipment.
14. Invoicing, Payment and Costs of Collection
a) The Company shall issue invoices to Customer for all fees and charges pertaining to
services rendered to and on behalf of the Customer;
b) All such invoices shall be payable upon receipt, or as otherwise agreed between the
Customer and the Company;
c) Interest on all late payments shall be paid at the rate of ten percent (10.0%) per month,
upon which interest shall be charged
commencing 30 days after the invoice due date or as otherwise agreed;
d) Customer shall pay Company for all costs and expenses incurred by the Company in
connection with the recovery of all payments
due under this agreement including, but not limited to, costs of collection, reasonable legal
fees, court costs and reasonable
compensation for all time expended by the Company as result of such collection action.
15. General Lien and Right to Sell Customer’s Property
a) Company shall have a general and continuing lien on any and all property of Customer
coming into Company’s actual or
constructive possession or control for monies owed to Company with regard to the
shipment on which the lien is claimed, prior
shipment(s) and/or both

b) Company shall provide written notice to Customer of its intent to exercise such lien, the
exact amount of monies due and owing, as
well as any on-going storage or other charges: Customer shall notify all parties having an
interest in its shipment(s) of Company’s rights
and/or the exercise of such lien.
c) Unless, within thirty days of receiving notice of lien, Customer posts cash or letter of credit
at sight, or, if the amount due is in dispute,
an acceptable bond equal to 110% of the value of the total amount due, in favor of
Company, guaranteeing payment of the monies owed,
plus all storage charges accrued or to be accrued, Company shall have the right to sell
such shipment(s) at public or private sales or
auction any net proceeds remaining thereafter shall be refunded to Customer.
16. Limited Waiver of Record Confidentiality
Pursuant to section 111.24 of the Customs Regulations, information relating to the business of the
Customer serviced by the Company is to be considered “confidential” unless waived by the
Customer. In order to permit the facilitation of non-customs business at the offices of World Express
& Connection Inc. and/or its affiliates, to the extent required, the Customer expressly waives
confidential treatment of these records under this Agreement. The information contained in these
records will not be disclosed to parties other than World Express & Connection Inc. and/or its
affiliates, except where required by regulation or where requested in writing by the Customer.
17. No Duty to Maintain Records for Customer
Customer acknowledges that pursuant to Sections 508 and 509 of the Traffic Act, as amended, (19
USC 1508 and 1509) it has the duty and is solely liable for maintaining all records required under the
Customs and/or other Laws and Regulations of the Unites States. Unless otherwise agreed to in
writing, the Company shall only keep such records that it is required to maintain by Statute(s) and/or
Regulation(s), but not act as a “record keeper” or “record keeping agent” for Customer.
18. Obtaining Binding Rulings, Filing Protests, etc.
Unless requested by Customer in writing and agreed to by Company in writing, Company shall be
under no obligation to undertake pre- or post release actions, including, but not limited to, obtaining
binding rulings, advising of liquidations, filing of petition(s) and/or protests, etc.
19. Preparation and Issuance of Bills of Lading
Where Company prepares and/or issues a bill of lading, Company shall be under no obligation to
specify thereon the number of pieces, packages, and/or cartons, etc., unless specifically requested
to do so in writing by Customer or its agent and Customer agrees to pay for same. Company shall
rely upon and use the cargo weight supplied by Customer.

20. Modification of Service Terms and Conditions
These Service Terms and Conditions may be modified by Company at any time, and from time to
time. Subject to the foregoing, these service terms and conditions may only be modified, altered or
amended in writing signed by both Customer and Company.
21. Compensation of Company
The compensation of the Company for its services may be included with and is in addition to the
rates and charges of all carriers and other agencies selected by the Company to transport and deal
with the goods and such compensation shall be exclusive of any brokerage, commissions,
dividends, or other revenue received by the Company from carriers, insurers, and others in
connection with the shipment. On ocean exports, upon request, the Company shall provide a
detailed breakout of the components of all charges assessed and a true copy of each pertinent
document relating to these charges. In any referral for collection or action against the Customer for
monies due the Company, upon recovery by the Company, the Customer shall pay the expenses of
collection and/or litigation, including a reasonable attorney fee.
22. Force Majeure
Company shall not be liable for losses, damages, delays, wrongful or missed deliveries or
nonperformance, in whole or in part, of its responsibilities under the Agreement, resulting from
circumstances beyond the control of either Company or its sub- contractors, including but not limited
to: (i) acts of God, including flood, earthquake, storm, hurricane, power failure or other natural
disaster; (ii) war, hijacking, robbery, theft or terrorist activities; (iii) incidents or deteriorations to
means of transportation, (iv) embargoes, (v) civil commotions or riots, (vi) defects, nature or inherent
vice of the goods; (vii) acts, breaches of contract or omissions by Customer, Shipper, Consignee or
anyone else who may have an interest in the shipment, (viii) acts by any government or any agency
or subdivision thereof, including denial or cancellation of any import/export or other necessary
license; or (ix) strikes, lockouts or other labor conflicts.
23. Severability
In the event any Paragraph(s) and/or portion(s) hereof is found to be invalid and/or unenforceable,
then in such event the remainder hereof shall remain in full force and effect. Company’s decisions to
waive any provision herein, either by conduct or otherwise, shall not be deemed to be a further or
continuing waiver of such provision or to otherwise waive or invalidate any other provision herein.
24. Governing Law; Consent to Jurisdiction and Venue
These terms and conditions of service and the relationship of the parties shall be construed
according to the laws of the State of California without giving consideration to principles of conflict of
law.

By consenting to City Business Shipping’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list.

Message frequency varies. Consent is not a condition of purchase. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages.

You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at [LINK to your contacts page or form, or email address] for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions.

You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy [LINK to Your Privacy Policy] to determine how we collect and use your personal information.

Customer and Company:
a) irrevocably consent to the jurisdiction of the United States District Court and the State of
California,

b) agree that any action relating to the services performed by Company, shall only be brought
in said courts;
c) consent to the exercise of in personal jurisdiction by said courts over it, and
d) further agree that any action to enforce